Privacy Policy

ELUmination
Website: https://elumination.uk
Last Updated: January 2026

1. Introduction

ELUmination (“we”, “us”, or “our”) is committed to protecting your privacy and ensuring your personal data is handled responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or engage with our services.

We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

ELUmination is an innovation-focused organisation supporting the East London Innovation Super Corridor (ELISC) initiative. We provide professional services including consulting, project management, architectural solutions, renovation, and restoration services.

Data Controller:
Juan Martin mailto:jmartin@uel.ac.uk ELUmination, University of East London – Docklands Campus. United Kingdom.

For any privacy-related enquiries, please contact us at: [Insert contact email address]

3. Information We Collect

We may collect and process the following types of personal data:

3.1 Information You Provide Directly

Newsletter subscriptions: Email address and any other information you provide when signing up to receive our newsletter
Contact forms: Name, email address, telephone number, and any message content you submit
Enquiries: Information you provide when requesting our services or making enquiries

3.2 Information Collected Automatically

Technical data: IP address, browser type and version, time zone setting, operating system, and platform
Usage data: Information about how you use our website, including pages visited, time spent on pages, and navigation paths
Cookie data: Information collected through cookies and similar technologies (see Section 8)

3.3 Information from Third Parties

Data from our website hosting provider (WordPress.com)
Social media platforms if you interact with us through those channels

4. How We Use Your Information

We use your personal data for the following purposes:

Purpose	Legal Basis
To send you our newsletter and updates	Consent
To respond to your enquiries	Legitimate interests
To provide our professional services	Contract performance
To improve our website and services	Legitimate interests
To comply with legal obligations	Legal obligation
To protect our website and prevent fraud	Legitimate interests

5. Data Sharing

We do not sell your personal data. We may share your information with:

Service providers: Including our website hosting provider (WordPress.com/Automattic Inc.) who process data on our behalf
Professional advisers: Such as lawyers or accountants when necessary
Legal authorities: When required by law or to protect our legal rights
Business partners: Only with your consent, for services related to our work

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

6. International Data Transfers

Our website is hosted by WordPress.com (Automattic Inc.), which may transfer data to servers located outside the UK. Where such transfers occur, we ensure appropriate safeguards are in place, including:

Standard Contractual Clauses approved by the UK Information Commissioner’s Office
Transfers to countries with adequacy decisions

7. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected:

Data Type	Retention Period
Newsletter subscriber data	Until you unsubscribe, plus 12 months
Enquiry correspondence	3 years from last contact
Website analytics	26 months
Contract-related data	6 years after contract completion

8. Cookies

Our website uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.

Types of cookies we use:

Essential cookies: Required for the website to function properly

Analytics cookies: Help us understand how visitors use our website

Functional cookies: Remember your preferences and settings

Third-party cookies: Our website is hosted on WordPress.com, which may set its own cookies for functionality and analytics purposes

Managing cookies:

You can control cookies through your browser settings. Most browsers allow you to:

View what cookies are stored
Delete individual or all cookies
Block cookies from specific or all websites
Block third-party cookies

Please note that disabling certain cookies may affect website functionality.

9. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of access: Request a copy of the personal data we hold about you
Right to rectification: Request correction of inaccurate or incomplete data
Right to erasure: Request deletion of your personal data in certain circumstances
Right to restrict processing: Request limitation of how we use your data
Right to data portability: Request transfer of your data in a machine-readable format
Right to object: Object to processing based on legitimate interests or for direct marketing
Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details in Section 11.

We will respond to your request within one month. There is no fee for making a request, unless the request is manifestly unfounded or excessive.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

Secure hosting through WordPress.com with SSL/TLS encryption
Regular review of our data collection and processing practices
Restricted access to personal data on a need-to-know basis

While we take reasonable precautions, no internet transmission is completely secure. We cannot guarantee absolute security of data transmitted to our website.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: jmartin@uel.ac.uk

Website: https://elumination.uk/contact

12. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Website: https://ico.org.uk
Helpline: 0303 123 1113

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

If we make significant changes that affect your rights, we will notify you by email (if we have your email address) or by placing a prominent notice on our website.